1 The Pend Oreille Pet Lodge will endeavor to create as safe an environment as possible for the
training of my dog and will offer only sound, safe, and responsible training and instructions. Pend
Oreille Pet Lodge will not be responsible for any unintentional or negligent errors, omissions, or
incorrect assertions. I have been told by Pend Oreille Pet Lodge and understand the inherent risks
of owning a dog, including but not limited to the risk of dog bites to myself or others, and
consequently I am and will remain responsible for the actions of my dog at all times, and I hereby
agree to indemnify and hold harmless Pend Oreille Pet Lodge and trainer of any and all claims of
injury, expense, costs, or damages caused by my dog. I understand that the recommendation of any
other product or service is not a guarantee of my satisfaction with that product or service.
2 I authorize Pend Oreille Pet Lodge to take my dog into public spaces during his/her stay for the
purpose of training my dog.
3 If you have left your pet with the kennel or trainer and the trainer determines that your pet is ill
or injured and requires medical attention, the trainer will first call the phone numbers listed above
regarding your pet’s symptoms, treatment option and estimates of cost. If no one can be reached
however, please indicate below so the trainer and Pend Oreille Veterinary Service and Pet Lodge
can make important decisions for your pet in your absence.
4 Payment/ Cancellation Policy: I understand that under no circumstance are deposits or
monies paid toward training at The Pend Oreille Pet Lodge refundable or transferable. I also
understand that I am responsible for payment in full regardless of whether I choose to complete the
training program. The Pend Oreille Pet Lodge Canine Training Team reserves the right to terminate
training services at any time due to non-compliance and/or lack of cooperation from the client. I
will arrive to training sessions on time and understand that tardiness shall result in missed training
Private Lessons: We require a minimum of 48 hours advance notice for cancellation or
reschedule of private lessons. Failure to give appropriate advance notice and “No- Shows” will
result in session forfeiture. The first visit is considered session #1 of program and all package
sessions must be completed within a four-month period from purchase date.
Group Classes: Due to limited number of registration slots available: we offer a 100% refund for
cancellations at least 7 days prior to the start date of the first class. We do not offer any refunds for
cancellations less than 7 days before the start date of the first class. There are no make-up lessons
for class sessions that you miss. You can schedule a (50% discounted rate) private lesson for a
5 Vaccine Policy: I agree that the above- stated dog is current on (age appropriate) vaccinations
that have been administered by a veterinarian. Including Bordetella (every 6 months), DHPP,
and Rabies. I understand that I must provide appropriate documentation prior to the first visit.
6 Photo/ Video Release: I authorize Pend Oreille Pet Lodge to use my pet’s photograph(s) and/
or video(s) taken during training sessions for educational and promotional purposes in any type of